About Us

Welcome To HAI-O

Established in 1975, Hai-O has since become an established household name offering a wide range of complementary medicines (TCM), medicated tonic as well as wellness, beauty and healthcare products and clinical services. Providing superior quality healthcare products at reasonable prices is always our business philosophy.

Hai-O was the first traditional healthcare company listed on Bursa Malaysia Securities Berhad since 1996. From a humble beginning with small start-up capital, Hai-O has over the years been resilient to ride through the many business challenges to emerge stronger now with an equity base of more than RM300 million. Its success had been honoured by various prestigious awards including the Forbes Awards (2007-2010).

The principal business of the Group involves wholesale and retail, multi-level marketing, pharmaceutical manufacturing and Chinese medicinal clinics. For over four decades, Hai-O had honed its expertise in building an extensive and efficient distribution network and thereby has successfully gained market leadership in Malaysia. We have a strong business presence nationwide with 54 retail chain stores and franchises, 37 Multi-Level-Marketing ("MLM") branches, stockists and sales points, and 2 GMP manufacturing plants across Malaysia.

Peking Tongrentang (M) Sdn Bhd, a joint venture company between the world-renowned Beijing Tongrentang and Hai-O has started its business in Kuala Lumpur in 2002 and achieved remarkable performance in offering TCM consultation services and high-quality herbal medicines to the public.


Over the years, Hai-O has built a strong retail presence across the country with over 54 outlets, namely Hai-O Chain Stores in major cities and towns. These retail outlets carry an extensive range of Traditional Chinese Medicines (TCMs), teas, health tonic, wines, gift packs or hampers and other healthcare products. As part of quality service, these outlets are staffed by professional herb masters to provide advice on herbs and TCMs to customers. In addition, some of these outlets are also providing integrated medical services by making available in-house consultations by qualified TCM physicians.

We welcome any partner with moderate financial resources and have great interests in owning and operating a professional TCM store to join our franchise program. For more information, please contact us at customer_care@hai-o.com.my.

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